If you are having problems accessing Gmail,
please follow the troubleshooting steps below to resolve your issue as quickly
as possible.
What's preventing you from accessing Gmail?
•
I forgot my
password
•
I think someone
else is using my account
•
I forgot my
username
•
I know my username
and password, but I can't sign in
•
I can't reset my
password via SMS
•
I use a Google Apps
account
•
I'm having trouble
with 2-step verification
•
Gmail is slow,
unresponsive, or not loading
•
Another error or
problem
To reset your password:
1. Enter
your Google Account email address on the password assistance page and type the
the ords in the distorted picture.
2. Follow
the instructions to get back into your account.
To keep your account secure, you’ll need to
choose a new password that you haven’t already used with this account. If
you're signing in from someplace where you don’t usually sign in, you might be
asked to confirm the email or phone number on your account.
Having trouble resetting your password? Try
these troubleshooting tips.